Enterprise IT, Engineered Locally
Enterprise IT, Engineered Locally.
Mid-market companies and public institutions in East Java deserve an IT partner that is genuinely present locally. INDITAMA delivers infrastructure, cybersecurity, and managed services with the response time, accountability, and personal commitment only a Surabaya team can provide — at a technical standard on par with national integrators.
Why INDITAMA
Why choose INDITAMA
Trust built through structure and operational substance — not borrowed logos.
Locally Present, Genuinely
A Surabaya team for Surabaya clients. On-site response time in hours, not days.
Enterprise-Grade, Mid-Market Friendly
Methodology and a vendor stack usually reserved for large corporations — sized to mid-market scale and budget.
Vendor-Neutral by Principle
Recommendations based on your business problem, not a vendor's sales target. You get the best solution, not the most expensive one.
Security Built-In, Not Bolt-On
Cybersecurity is considered from the design phase. No more security scrambling after implementation is done.
Founder-Led Engagement
Every project gets direct founder oversight — accountability you rarely get from large integrators.
Transparent by Default
Clear proposals, honest recommendations, and measurable results. No mid-project surprises.
Our Services
Our core services
Four service areas, each translating technical work into clear business outcomes.
How We Work
Our delivery process
A transparent five-stage process — you always know what is being worked on, what comes next, and what you will receive.
- 1
Discover
A deep session with business and IT stakeholders to understand goals, constraints, and boundaries.
You receive: Discovery summary & alignment confirmation
- 2
Assess
Evaluation of existing infrastructure, security posture, and operational readiness.
You receive: Assessment report with findings and recommendations
- 3
Design
Designing a scalable, secure, and practical solution — including architecture, BOM, and timeline.
You receive: Solution design document & detailed proposal
- 4
Implement
Deployment with change-management planning to keep operational disruption minimal.
You receive: Implementation report, as-built docs, and training
- 5
Support
Ongoing monitoring, maintenance, and periodic strategic review.
You receive: Monthly reports, QBR, and priority contact
Industries
Industries we serve
Three focus sectors where local presence and enterprise standards matter most.
Manufacturing
Typical challenge
IT/OT convergence and critical uptime on production lines.
How we help
Resilient plant infrastructure plus secure OT/IT segmentation.
State-Owned Enterprises (BUMN)
Typical challenge
Compliance, audit trail, and legacy system integration.
How we help
Solutions that meet governance standards while staying modern.
Local Government
Typical challenge
Limited budgets and growing demand for digital public services.
How we help
Efficient, secure infrastructure compliant with regulations (UU PDP, PSE).
Coverage
Surabaya-based, Indonesia-wide
On-site response across East Java, with remote engagement reaching the rest of Indonesia — from Sumatra to Papua.
Ricky Lesmana
Founder & Managing Director, PT. Indotech Diginovasi Solutama
“I founded INDITAMA because I believe mid-market companies and public institutions in East Java deserve an IT partner that is genuinely present — not just sales that fly in from Jakarta every few months. Technology is most valuable when it helps a business operate with confidence, security, and efficiency. Every partnership we build rests on trust, transparency, and long-term commitment.”
Meet the Founder
Founder-led accountability
Every project gets direct founder oversight during this stage of the company — a level of accountability rarely available from large integrators.
Meet the Founder →Insight
From our Insight
5 Signs Your Business Needs Professional IT Support
Five indicators, drawn from over a decade of experience, that it is time to partner with professional IT services — before a crisis arrives.
7 min read
FAQ
Questions, answered
Answers to the questions decision-makers ask before getting in touch.
Ready for an IT partner that's actually in town?
Discuss your IT needs with our Surabaya team. The initial consultation is free, with no commitment.